Returns & Exchanges

At Woodoc UK, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to your account or visit our online returns portal with your order number and email address to start the request.

• 2.
  Package Your Items

  Ensure the items are in their original, unused condition with all packaging intact to qualify for a full refund.

• 3.
  Ship the Package

  Print your prepaid shipping label provided by the portal and drop the package off at any authorized courier location across the UK.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.